Pleypley.com offers different shipping options for our customers. While we may update our shipping providers from time to time, we basically offer the following shipping types to our customers: 

LOCAL SHIPMENT

We offer courier shipment services via one of the magor courier company such as EMS and Gdex. Courier shipments usually take just 1-3 days to reach your door step and can be tracked online at any time. A tracking number will be emailed to you once your order has been sent. This can also be seen in your 'My Account' page.

INTERNATIONAL SHIPMENT

Express service is only available to select international customers and is our fastest shipping method. These shipments are sent through FedEx International and arrive to you in 1-3 days from the date shipped. Saturday delivery is not available for international express shipments. A signature is required for all Express International deliveries. FedEx International shipments provide tracking of your shipment with a tracking number.

 Notes:

1. International customers are responsible for all local import fees and duties associated with your order. Check with local authorities concerning any applicable taxes, duties, and/or customs delays before placing your order. We are not responsible for any of these fees or delays.

2. Some countries place restrictions on certain imports, and some of these imports are banned altogether. Please check with your local authorities before placing an order. While we can refund the merchandise cost if an item is returned to us due to import restrictions, we cannot refund the shipping and handling charges. In some cases, customs officials will confiscate the restricted items, in which can we cannot refund the merchandise or the shipping and handling costs.

3. When ordering internationally, please be patient for the arrival of your order. There are many delays that may occur that are beyond our control caused by such things as weather, language barriers, duties, taxes, import restrictions, and customs services. Please be understanding of this complex operation and allow 30 business days before declaring an international shipment lost in transit and requesting reshipment.